ASHLAND PUBLIC TRANSIT
“A
Shared Ride Public Transportation System” Call for a Ride:
Phone 419-207-8240
If you are a TTDY
user, call
Ohio Relay
Service:1-800-750-0750 
APT
Hours
of Operation:
8:00 am to 9 pm Saturday
9:00 AM - 2:00 PM Sunday
Closed all major holidays.
It is the mission of
TO
USE SERVICE :
Please call Ashland Public Transit at (419) 207-8240 to schedule your ride by providing where you want to be picked up and where you would like to be dropped off. Please provide the time for your pickup and drop off destination. If you need assistance from the curb to the vehicle please let us know when you call.
Please remember Ashland Public Transit is a “Shared Ride Service” that
is curb to curb service with a 15 minute window for pickup and drop off
times.
Please call
our dispatch
number at 419-207-8240, if you are under
Elderly Discount:
If you are
60 years of
age and can show proof such as the Ohio Buckeye Card, driver’s
license or birth
certificate then you may qualify for a discount fare. For more information, please call dispatch at
419-207-8240.
Currently,
Ashland
Public Transit permits three types of trips.
1)
Subscription
Trips- A pre-scheduled trip for a future
date that has
no end date. For example, Jane Doe needs
to go to the grocery store every Saturday at
2)
Demand
Response Trips-
A pre-scheduled trip that is scheduled 24 hours
before the actual trip is to run. For example, John Doe
schedules a trip today to go to the doctor tomorrow at
3)
Same Day Trips- Trips that are scheduled the day
of the trip.
For example, Jane Doe needs to go to the Pharmacy at
Computerized
Dispatch Software:
Ashland Public Transit has computerized routing
and
dispatching software. It is extremely important that you provide your
name and
address to the dispatcher so that you can utilize our service.
Also, if you know that you will use our service
regularly
please provide that information to our dispatchers so that they can
schedule
your trips. There is a strong recommendation that you provide the
dispatcher
with a Subscription
Trip and/or Demand Response
Trips. This
will provide more efficient and effective
service for you if you help us with Subscription and or Demand Response
Trips.
This is important so that Ashland Public Transit
can provide
these same services without increasing fares further due to the budget
cuts the
system is facing from the Ohio Department of Transportation.
Same Day Trips: Currently, Ashland Public
Transit
allows for same day trips. Same
day service has a new fare structure that will be effective
Scheduled in
Advance: This means you will need to
call the dispatcher to schedule your
destination trip and return trip 24 hours in advance between the hours
of 7:30
a.m. and
New Fare Structure Effective October
2, 2003:
Scheduled Ahead 24 Hour
Reservations inside City limits
|
General Public |
$ 3.00 |
|
Elderly/Disabled |
$1.50 |
|
Under 12 with Adult |
FREE |
|
Under 12 without Adult |
$1.50 |
For
general public if the second person riding is going to the same
destination as
the general public rider, then the second person pays ½ price
($1.50) when they schedule ahead 24 hours. A $3.00 charge will be
applied to no
shows for general public and a $1.50 charge will be applied to no shows
for the
elderly and disabled on scheduled ahead reservations. Children under 12
are
free with a fare paying adult. Child restraint seats are available if
you call
ahead to notify dispatch.
Same Day Service One-way Trips
inside City limits
|
General Public |
$ 5.00 |
|
Elderly/Disabled |
$ 2.50 |
|
Under 12 with Adult |
FREE |
|
Under 12 without Adult |
$ 2.50 |
For
general public if the second person riding is going to the same
destination as
the general public rider, then the second person pays ½ price
($2.50) when they
schedule for same day service. A $5.00
charge will be applied to no shows for general public and a $2.50
charge will
be applied to no shows for the elderly and disabled for same day
service.
Children under 12 are free with a fare paying adult. Child restraint
seats are
available if you call ahead to notify dispatch.
Fare Structure for
Scheduled Ahead 24 Hrs
Reservations
|
Townships |
Farebox |
|
Ruggles |
$15.00 |
|
|
$15.00 |
|
Sullivan |
$15.00 |
|
Clear Creek |
$9.00 |
|
|
$9.00 |
|
|
$9.00 |
|
|
$9.00 |
|
|
$9.00 |
|
Perry |
$9.00 |
|
Mifflin |
$9.00 |
|
Vermillon |
$9.00 |
|
Mohican |
$9.00 |
|
Green |
$15.00 |
|
|
$15.00 |
|
|
$15.00 |
When
two ride together going to same destination, then the second person
pays $5.00 price.
No show fee will be applied at $9.00 for these Townships: Clear Creek,
|
Townships |
Farebox |
|
Ruggles |
$18.00 |
|
Troy |
$18.00 |
|
Sullivan |
$18.00 |
|
Clear Creek |
$12.00 |
|
|
$12.00 |
|
|
$12.00 |
|
|
$12.00 |
|
|
$12.00 |
|
Perry |
$12.00 |
|
Mifflin |
$12.00 |
|
Vermillon |
$12.00 |
|
Mohican |
$12.00 |
|
Green |
$18.00 |
|
|
$18.00 |
|
|
$18.00 |
When
two ride together going to same destination, then the second person
pays $5.00.
No show fee will be applied at $12.00 for these Townships: Clear Creek,
Outside
Surrounding Counties:
All Other Counties such as
Cuyahoga,
HISTORY:
Beginning in the mid to late
1970’s
Recognizing this need our State Government and the Federal Government got together and appropriated funds to fill this need. These funds were made available to communities like ours in the form of grants.
To qualify for these grants,
transportation had
to be made equally available to all segments of our population, and the
City of
When all of the criteria were met, the
grant was
approved;
Our Transportation System is mainly funded through grants provided by the Ohio Department of Transportation and the Federal Transit Administration.
The Transition Phase:
In the past, Ashland Public
Transit ran like a “taxi
service”. While a “taxi service” provides many
advantages to the passengers
such as individualized service, it is by its nature not very efficient.
Now,
the system needs to be in compliance with the grant from ODOT as it
strives to
become more of a Public Transit System.
The Ohio Department of
Transportation, Office of
Transit will be providing the City of
Another step in our transition
is converting our
vehicles from sedans to handicapped accessible vehicles. This will be
done over
the course of the next few years through attrition.
FAQ (Frequently Asked Questions)
Q: What Type Of Service Is Available?
Ashland Transit
Service offers Shared Ride Service. When you call the dispatcher please tell them
what type of trip you will need: Subscription, Demand Response, or Same
Day.
Q: How Do We Operate?
Ashland
Transit provides curb to curb service. This means that we will
pick you
up at your curb and drop off at the curb of your destination. We do not enter any private or public
buildings. When we are busy, we may
stop and pick up other passengers along the way. You should always
allow extra
time to reach your destination.
Q: Do I Have To Be A Senior Citizen Or Disabled To Ride The Service?
NO! Anyone can use the service
offered by Ashland Transit. We are a
city-wide public transit service
offered to all citizens in the area.
Q: When
Does
We are open
Monday through Saturday
Q: What Does It Cost To Ride?
Our fare structure is as follows:
Regular fare Schedule Ahead 24 hours: one way for one person is $3.00. If you request an extra stop, it is an additional fare.
Same Day Service: one way for one person is
$5.00. If
you request an extra stop, it is an additional fare
Senior citizens and disabled Schedule Ahead 24 hours: with a discount card may ride for $1.50 per person, one way.
Senior citizens and disabled Same Day Service: with a discount card may ride for $2.50 per person, one way.
Transportation
outside the
Q: Do I Have To Wear A Seatbelt While Riding In Vehicles?
Yes, all passengers must wear
a
seatbelt. We also strap in all
wheelchair passengers, using restraints in the vehicle. This policy is
not only
for your protection, it is the law. All children must ride in the back
seat. You may provide child seats or use
the ones we have available. Please tell the dispatcher at time of call
if you
need a car seat.
Q: Can I Make Reservations In Advance?
Yes, actually we prefer
reservations made
in advance over same day service.
Q: How Far In Advance Can
I Schedule
In Advance A Ride?
One (1)
month
Q: What If I Need To Cancel My Ride?
If you have
placed a call to be picked up and change your mind or get another ride,
please
call us and cancel. Time spent looking for you causes
other passengers to wait longer. If you are a “no
show” you will be required to pay the “no
show” fare before being permitted to ride again.
Q: Can My Request For A Same Day Trip Be Denied?
We will not turn you down, but you may have to go earlier or later if all of the slots are filled. They are provided on a “first come-first served” basis.
Q: When Should I Be Ready?
If
immediate pickup is requested, we try to pick you up within 20-30
minutes. However,
when we are extremely busy, it may exceed half an hour.
Please be ready right after you call, as we
try to work you in with other fares in order to reduce your wait. If you have to be picked up at a certain
time, we try to arrive no more than 15 minutes before or 15 minutes
after your
reserved time.
Q: What Information Do I Need To Give The Dispatcher When I Call?
The
dispatcher will ask for your name, a pickup point (where you
are) and your
destination (where you want to go).If a child is the passenger
riding, the dispatcher
may ask for a phone number and alternate destination.
If you do not want to be picked up at the
time you call, but at a later time, please tell the dispatcher
first. You
should inform the dispatcher if you are gong to more than one location,
and
want the driver to wait for you. We also need to know if you require a
vehicle
which is wheelchair equipped.
Q:I Work And Need My Child Picked Up At School and Dropped Off At Another Location. Can You Provide This Service?
Yes, Ashland Public Transit
will pick
your children up at school, the babysitter, etc. and take them wherever
you
designate. Just call the dispatcher and set up a call for the time you
want us
to take them. We also need to know who the responsible adult is at the
destination in case there is nobody there when we arrive.
Also, be sure to give the dispatcher a phone
number in case you need to be reached. Our drivers are instructed not
to leave
your children if no one is there. We need to be able to contact you for
instructions should this happen.
Q: Can I Smoke In The Vehicle?
No smoking is allowed by the driver or passengers in any of our vehicles.
Q: My
Husband Is
No. You need to call
“911” as we
are not a medical transport service and our drivers are not trained to
administer aid.
Q: What
Will Happen If I Use Offensive Language or Become Physically Abusive?
If you do
not immediately stop the verbal abuse and cooperate, you will be
removed from
the vehicle. Any physical abuse, an officer will be called. You can
request a
review of your riding status upon agreeing to refrain from such
behavior.
Q: How About My Pet?
You may transport your pet to and from the vet in a cage. Of course, service animals are always permitted to ride with you.
Q: Do I Need To Confirm My Ride?
If you have
scheduled a ride with us and we are more than 15 minutes late, it would
be a
good idea to call us to make sure there was not a misunderstanding.
Q: I Don’t Like The Service I Received. Who Do I Complain To?
We hope you have enjoyed
your ride
with us, but on occasion, you may have a complaint.
Do not get angry with the driver; the drivers
are doing their job and following instructions from the dispatcher. Any problems or complaints with the transit
service or employees should be directed to William Strine,
Mayor of the City of
Q: What If I Need Someone To Assist Me?
A Personal
Care Assistant (PCA) may accompany you at no additional cost, If
someone rides
with you because you need assistance, that person should be with you at
the
time you are picked up.
Q: Will You Help Me With My Groceries, Etc?
Yes. Assistance with bags in
and out of
the vehicle to the curb only. We do not enter private buildings.
Q: Will The Driver Assist Me?
Yes, the driver will help you with your walker, help you to your curb, help with your groceries, etc. It is helpful to us to know if you need extra help, and you should tell the dispatcher this when you call.
Q: Does
Yes, we make every attempt to
continue
operation in bad weather. However, if the Mayor as Safety Service
Director
determines that it is unsafe to operate the vehicles, there may be
adjustments
made in the schedule.
Q: Will You Get Me To My Destination On Time?
We will
make every effort to get you to your destination when you want to be
there. However, you need to call far
enough ahead to make this possible. If
you need to be at work, have a court date, or a doctor’s
appointment, please
call us ahead of time so we can safely transport you.
Also consider that we may pick up other
passengers along the way or experience delays due to road conditions.
This service is financed in part from an operating Assistance Grant from the Ohio Department of Transportation and the Federal Transit Administration.